Privacy Policy

Privacy Policy – SureBuy

1. Overview

This privacy policy describes how we, SureBuy, handle your personal data when you use our website or make a purchase. By visiting our website, you agree to the terms of this policy.

2. What Information Do We Collect?

When you make a purchase in our webshop, we collect the personal data you provide, such as your name, address, and email address.

When browsing our website, we automatically receive your IP address, which provides us with information about your browser and operating system.

Email Marketing (if applicable):
With your consent, we may send you emails about our store, new products, and updates.

3. Consent

How do we obtain your consent?
When you provide us with personal data to complete a transaction (such as placing an order, making a payment, or processing a return), we assume that you consent to our collection and use of this data for that specific purpose.

For secondary purposes, such as marketing, we will explicitly ask for your consent or provide you with the opportunity to opt out.

How do I withdraw my consent?
If you change your mind and wish to withdraw your consent, you can do so at any time by contacting us at support@thesurebuy.store.

4. Data Disclosure

We may disclose your personal information if required by law or if you violate our terms of service.

5. Shopify

Our webshop is hosted by Shopify Inc. This platform provides us with the online e-commerce environment in which we sell our products and services.

Data Storage:
Your data is stored through Shopify’s databases and secure servers, protected by a firewall.

Payments:
If you use a direct payment method, Shopify securely stores your credit card details in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

After the transaction is completed, your payment details are deleted. All direct payment methods comply with PCI Security Standards Council guidelines (Visa, Mastercard, American Express, Discover).

For more information, refer to Shopify’s Terms of Service and Privacy Policy.

6. Third-Party Services

We use third-party service providers who collect, use, and disclose data only to the extent necessary for performing their services.

Payment Processors:
Some payment providers have their own privacy policies. We recommend reviewing them to understand how your data is processed.

Please note that some of these providers may be located in different jurisdictions than the Netherlands. In such cases, your data may be subject to different laws, such as the U.S. Patriot Act if processed in the United States.

Once you leave our website or are redirected to a third-party service, this privacy policy no longer applies.

Links to Other Websites:
When you click on links in our webshop, they may redirect you to external websites. We are not responsible for the privacy policies of these external sites.

7. Data Security

We take reasonable precautions and follow industry best practices to ensure that your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.

Credit card information is secured with SSL encryption and stored using AES-256 encryption. While no method is 100% secure, we comply with PCI-DSS standards and other widely accepted security protocols.

8. Cookies

We use cookies to improve your experience on our website. You may choose to disable cookies.

Here are some of the cookies we use:

  • _session_id: Tracks session information.
  • _shopify_visit: Tracks website visits (30 min).
  • _shopify_uniq: Counts visits per user (expires at midnight).
  • cart: Stores cart information (2 weeks).
  • storefront_digest: Verifies visitor access for a secured store.

9. Minimum Age Requirement

By using our website, you confirm that you are at least the legal age in your region or that you have given consent for minors under your supervision to use our site.

10. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon being published on our website.

If our business is acquired or merged with another company, your data may be transferred to the new owners to continue our services.

11. Questions & Contact

If you would like to:

  • Access, correct, or delete your personal data.
  • File a complaint.
  • Request more information about our privacy policy.

Please contact us at:

📧 Email: support@thesurebuy.store